ICICI Bank Limited, the most popular financial services and multinational banking company in India. The headquarters is located in Gujarat (Vadodara) and the corporate office is placed in Maharashtra (Mumbai). With the help of numerous delivery channels, they offer multiple financial services and banking products for retail and corporate customers. They are specialized subsidiaries within the sector of asset management, venture capital, non-life insurance, life insurance, and investment banking. This bank has a vast network of 16,000 ATM centers and 5,300 branches across India and is located in 17 different countries.

ICICI Bank stands for Industrial Credit and Investment Corporation of India. This is one of the biggest four banks available in India. ICICI Bank subsidiaries are placed in the Canada and United Kingdom. Moreover, the branches are available in the following locations:
- South Africa
- China
- Dubai International Finance Center
- Oman
- Qatar
- Hong Kong
- Bahrain
- Singapore
- United States
Moreover, its representative offices are available in Indonesia, Malaysia, Bangladesh, and the United Arab Emirates (UAE). The UK subsidiary of this company is also established its branches in Germany and Belgium.
ICICI Bank will offer financial solutions and personalized banking to growing businesses and corporate clients. As of now, they have total assets worth $423 Billion. The online banking service from the ICICI Bank will provide a reliable, secure, and easy method to manage your financial requirements. It is a free service available for the entire customers. You can refer to the following guide to know the login process, resetting the account password, and the enrollment process.
How to Login ICICI Bank Online Account
Logging or accessing your ICICI Online bank account is a very easy and simple thing. After enrolling or registering, users can access their account through a computer, desktop, laptop, or mobile phone. Follow the below process to access your online bank account:

Step 1: Open up a web browser and access the ICICI bank official website www.icicibank.com

Step 2: On the existing home page, you need to press the login tab

Step 3: Input your Corporate ID or User ID and then your account password. Then, press the “Submit” icon
After providing the correct login credentials, you will redirect to access your online account’s dashboard. Ensure that the password is in the right case since it is case-sensitive.
How to Retrieve Forgotten Password
In case if you’re not able to access your account then customers are allowed to reset their account password. Follow the below steps to reset or recover your account password:

Step 1: Open up a web browser and access the ICICI bank official website www.icicibank.com

Step 2: On the existing home page, you need to press the login tab and press the option “Forgot Password”

Step 3: Input your email address and User ID then press choose the account password to reset and enter the last passcode
After sending the request, the online banking system will generate a password automatically. It will forward a temporary password to your registered email address. Users can log in using the temporary password for resetting a new one.
How to Enroll In ICICI Bank Login Online Account
Bank account holders are allowed to sign-up or register for utilizing the online banking service. It is mandatory to utilize your active savings account or checking account. The new user must register or enroll for accessing the online banking service by following the below steps:
Step 1: Open up a web browser and access the ICICI bank official website www.icicibank.com

Step 2: On the existing home page, you need to press the login tab and press the option “New User”

Step 3: Download and fill the available CIB application form. Then, submit the same to the nearest ICICI bank branch

New users must download the CIB application and fill the same for completing the enrollment or registration process.
What all can you manage with ICICI Bank Online Banking
The online banking service from the ICICI bank will offer you the convenience & freedom to manage your online bank account. You can perform the following actions after logging into your bank account:
- Enable mobile banking
- Creating alerts or notifications for tracking account’s balance
- Viewing or accessing the account’s activity & balances
- Customers can receive toll-free customer support & technical support assistance
- Make use of secure messaging by contacting ICICI Bank
- Receive e-Statements (electronic statements)
- Downloading the Quicken App from Intuit
- View & print your canceled checks
- Fund transfer across the Broadway Bank accounts
- Update your login credentials & account information
- Sending secure messages to the bank customer support team
- Print or retrieve the monthly account statement
- Set-up or schedule monthly bill payments
- Real-time access to account balances
Benefits of ICICI Bank Online Banking
Find below the list of benefits you can utilize by accessing the ICICI Bank Online Banking service:
- Investment Services
- Loans
- Loans Against Securities
- Two Wheeler Loans
- Car Loans
- Home Loans
- Personal Loans
- Phone Banking
- Family plus Account
- Pension Account
- National Pension Scheme
- PPF (Public Provident Fund)
- Mobile Banking
- Online Funds Transfer
- Internet Banking
- Money Multiplier
- N-Cash Debit Card
- International Debit Card
- My Savings Reward
- Welcome Kit
- Zero balance Salary Account
ICICI Bank Contact Details
ICICI Bank Personal Banking Customer Support Phone Number: 1860-120-7777
Retail or Business or Corporate Institutional Banking Support Number: 1860-120-6699
Private or Wealth Banking Support Number: 1800-103-8181
Personal Banking Support Numbers
Domestic Customers Travelling Overseas Phone Number: +91-40-7140 3333
Delhi Phone Number: 011-33667777
Mumbai Phone Number: 022-33667777
Kolkata Phone Number: 033-33667777
Chennai Phone Number: 044-33667777
Business or Corporate Support Numbers
Domestic Customers Travelling Overseas Phone Number: +91-22-3344 6699
Delhi Phone Number: 011-33446699
Mumbai Phone Number: 022-33446699
Kolkata Phone Number: 033-33446699
Chennai Phone Number: 044-33446699
Reporting or Block Prepaid Cards Support Phone Number: 1800-2662
Email Support Team
Unofficial or Duplicate (Spoofed) Reporting: antiphishing@icicibank.com
Updating Account Information such as Account Number, Password, PIN: antiphishing@icicibank.com
ICICI Bank Information
Headquarters
ICICI Bank
ICICI Bank Towers,
Bandra-Kurla Complex,
Mumbai 400 051
ICICI Bank – Branch Locations
ICICI Bank has numerous branches and is located in 42 states. They are as follows:
- West Bengal
- Andaman & Nicobar
- Uttarakhand
- Andaman & Nicobar Islands
- Uttar Pradesh
- Andhra Pradesh
- Tripura
- Arunachal Pradesh
- Telangana
- Assam
- Tamil Nadu
- Bihar
- Sikkim
- Chandigarh
- Rajasthan
- Chhattisgarh
- Punjab
- Dadra & Nagar Haveli
- Pune
- Daman & Diu
- Puducherry
- Daman and Diu
- Pondicherry
- Delhi
- Orissa
- Goa
- Odisha
- Gujarat
- Nagaland
- Haryana
- Mizoram
- Himachal Pradesh
- Meghalaya
- Jammu & Kashmir
- Manipur
- Jharkhand
- Maharashtra
- Karnataka
- Madhya Pradesh
- Kerala
FAQs
What do you mean by the iMobile feature?
iMobile is the Mobile banking application provided by the ICICI Bank. Users can download the same from the official website and activate the app on their mobile phones. By using the iMobile application, they can perform the following actions:
- Book movie tickets
- Recharge broadband, DTH connection, & mobile phone
- Pay utility bills
- Funds transfer
- Checking your account balance
- Many more…
How to open a Savings Bank Account with Zero minimum balance?
Only Indian Residents and also age above 18 years are eligible to utilize the Basic Savings account. Moreover, users should not have any other checking or savings account held with ICICI Bank. Users can follow the below steps to create a savings account:
- Open up a web browser and access the ICICI Bank official website
- On the existing home page, press the “Apply Online” option
- Navigate to the Savings Account option
- Input the mandatory fields and press the “Submit” icon
The bank will review your online request and within 48 hours, you will receive a call from the bank representative. Users can also contact the Customer Support Team from their registered phone number between 07:00 AM to 09:00 PM. If not, they can visit the local branch to open a savings account.
Is it possible to remove a registered Biller from the Internet Banking service?
Yes, it is possible to remove a registered Biller from the Internet Banking service. Follow the below steps to delete or remove a biller:
- Log into your ICICI Internet Banking account
- Access the menu “Payments & Transfer”
- Press the option “Manage Billers”
- Choose the “My Registered Billers” option
- Select the appropriate biller name and press the option “Remove Biller” to delete the registered biller
Presentment Mode billers are not possible to remove from the Internet Banking service. Since the bills are in “Rejected”, “Waiting for Acceptance”, or “Pending” status.
How can we stop the scheduled online payment?
It is possible to stop the scheduled online payment only if the bills are in “Pending” status. Follow the below steps:
- Log into your ICICI Internet Banking account
- Access the menu “Payments & Transfer”
- Press the Pending status bills
- Press the “Details” option and then click on the “Delete” icon
What are the basic features of the ICICI Bank Regular Savings Account?
Find below the list of the basic features of the ICICI Bank Regular Savings Account:
- It is available to utilize the Nomination facility
- Standing instructions facility
- Free & feasible Email Statement facility
- Free Mobile Banking & Internet Banking
- With Free Multi-city Check book
- Anywhere Banking
- Money Multiplier Facility
- Silver Debit Card (Smart Shopper) with Visa Privileges & exciting offers
How to view or access the payments’ status?
To view or access the Payments status, please access the option “Show Payments made” and access the payments. However, on the home page of the Bill Pay feature, you can view the Pending status payments.
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